The Jutsu of Elicitation and Decision Making
Elicitation and Decision Making are some of the most challenging techniques that business analysts have to perform.
It takes asking the right questions and strong facilitation to get the information you need.
This will ensure powerful solutions are created to meet the business need and reach the organization’s goals.
The main reason these techniques are hard is because you are working with people.
People have different perspectives, personalities, temperaments and more.
Though it’s important to embrace these differences, it can also be challenging and can even stifle the work.
However there is hope, and it comes from the leveraging of martial arts concepts to understand how to get the work done.
In this session, participants will learn:
Objective 1: The Framework
How marital arts concepts can help you elicit requirements and help in making decisions.
Objective 2: Know Thy Audience
The importance of getting to know not only the people you work with,
but also the environment in which you are working
to help you be strategic on how you approach elicitation and decision making.
Objective 3: Elicitation
What is it and how do you do it?
Objective 4: Decision Making
What are some techniques that can be leveraged to aide in facilitating decisions.
Paula is a Business Analyst and Leadership/Career Development mentor, coach, speaker and author with 20 years in project roles to include business analyst, requirements manager, business process quality manager, technical writer, project manager, developer, test lead and implementation lead. Paula has experience in a variety of industries to include media, courts, manufacturing and financial. Paula has led multiple highly-visible multi-million dollar technology and business projects to create solutions to transform businesses as either a consultant, senior business analyst or manager. Paula is originally from Brooklyn, NY. She graduated with a Bachelors of Science in Management Information Systems from Oral Roberts, University located in Tulsa, OK. Paula is currently married and resides in Iowa with her husband and twins (boy/girl). Paula is extremely active in her community as she is the President of the Rev. Dr. Martin Luther King Jr. Scholarship Fund which provides scholarships to minorities attending Iowa institutions as well as volunteers for many different community events. Paula studies martial arts and achieved her black belt designation in April of 2016.